Privacy Policy

Who is responsible

Fe-No SRL, Stakeberg 1/A, 3530 Houthalen-Helchteren, Belgium, enterprise number 1019.065.766 (“we”, “us”), is the controller of the personal data processed through fe-nosrl.shop (the “Site”). You can reach us through the contact form.

What we collect

• Contact form. Your name, company (if given), email address, phone number (if given), the type of support you select and your message.
• Technical data. Our hosting provider processes your IP address and basic request data (browser type, pages requested, date and time) to deliver the Site and keep it secure.

The Site does not use cookies, analytics or advertising trackers. Its fonts are hosted on the Site itself, so no data is sent to font providers.

Why we use it and on what legal basis

• To answer your enquiry and take steps at your request before a possible contract (Article 6(1)(b) GDPR), and in our legitimate interest in responding to business enquiries (Article 6(1)(f) GDPR).
• To run and secure the Site (legitimate interest, Article 6(1)(f) GDPR).

We do not sell your personal data and do not use it for automated decision-making or profiling.

Who receives it

• GitHub, Inc. hosts the Site (GitHub Pages).
• Web3Forms delivers contact-form messages to our inbox.

These providers may process data outside the European Economic Area. Where that happens, the transfer relies on safeguards recognised by the GDPR, such as an adequacy decision of the European Commission or standard contractual clauses. We may also disclose data where the law requires it.

How long we keep it

We keep enquiries for as long as we need them to handle your request and any follow-up. If an enquiry leads to an engagement, we keep the related records for the periods required by Belgian accounting and tax law.

Your rights

You have the right to access, correct or delete your personal data, to restrict or object to its processing, and to data portability. To exercise these rights, contact us through the contact form. You also have the right to lodge a complaint with the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit / Autorité de protection des données).

Changes

We may update this policy from time to time. The date at the top of this page shows when it was last revised.